Why collections matter more than production, and what hygiene really does for a practice.
Time as an associate is where you see scheduling, case presentation, insurance handling and staffing done well or badly โ the parts school doesn't teach and that determine whether ownership works.
An acquisition brings existing patients and cash flow from day one at the cost of the purchase price. A start-up costs less upfront and takes years to fill the chairs.
A healthy hygiene department produces recurring revenue, keeps patients returning, and generates the diagnoses that fill the doctor's schedule. Practices that neglect it plateau.
Growth comes from more accepted treatment per patient and eventually from a second provider โ not from working longer. Case acceptance is a communication skill, and it's trainable.
| Revenue stream | Pays | Scales |
|---|---|---|
| Hygiene & preventiveThe backbone. Drives recall, retention and diagnosis. | Steady, recurring | Hygienist-limited |
| RestorativeThe bulk of doctor production in most general practices. | Core production | Chair-limited |
| Cosmetic (whitening, veneers)Usually fee-for-service, which means no insurance write-off. | High, elective | Good |
| Ortho / clear alignersLong treatment plans and predictable payment schedules. | High per case | Good |
| Implants & surgicalLarge cases; keeps referrals (and their margin) in-house. | Highest per case | Training-limited |
| In-house membership plansFor uninsured patients. Predictable revenue with no insurance write-off. | Recurring | Excellent |
Dentistry is licensed and heavily regulated: state dental board rules, HIPAA, OSHA, radiography certification, infection control, and record-retention requirements all apply. Many states restrict practice ownership to licensed dentists and regulate corporate arrangements. Advertising claims are also regulated. Get a healthcare-specific attorney and accountant involved before an acquisition โ general practitioners often miss the sector-specific traps.
Run this against real numbers โ The same handbook inside the tool, on a worked example you can swap for your own spreadsheet. Free, no account.Figures are sourced from published industry research (IBISWorld, trade associations and regulator data) and are stated with their year. They describe typical conditions, not your situation. This is general information for business owners, not financial, tax, or legal advice.