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๐Ÿ›๏ธ Starting an e-commerce business

The only three numbers that matter, and why growing revenue can still lose money.

What the market is worth

US e-commerce sales
$668.1B in the first half of 2026, up 11.1% on a year earlier; $340.2B in the second quarter alone, up 12.2% (Census Bureau, August 2026)
Share of all retail
17.1% second quarter of 2026, up from 16.3% a year earlier (Census Bureau)
Growth vs. all retail
~2ร— online +12.2% against total retail +6.7%, second quarter of 2026 on a year earlier (Census Bureau)
What that means
Rising tide one of the few markets here genuinely growing, not just repricing

How it actually grows

First 100 orders Prove someone wants it

One product, one channel, honest unit economics. The goal is discovering whether people buy without you subsidising every sale.

Watch out: Buying inventory in bulk for a discount before demand is proven. Unsold stock is the most common way this ends.

Finding the margin Contribution margin, or nothing

Selling price minus product, shipping, packaging, payment fees and returns. If that number isn't comfortably positive before advertising, no amount of growth fixes it.

Watch out: Reading revenue growth as success. Scaling a negative-margin product just loses money faster.

Paid acquisition CAC against contribution margin

Once ads are on, the business is a race between what a customer costs and what they're worth. Everything else is detail.

Watch out: Judging ads on first-order profit alone if your product genuinely repeats โ€” and judging on lifetime value if it doesn't.

Repeat & retention The second order is the business

Acquisition costs rise permanently; repeat purchase is the only durable defence. Email and owned audience beat renting attention.

Watch out: Depending on a single channel or platform. Anyone whose whole business sits on one algorithm is renting it.

What each revenue stream is good for

Revenue streamPaysScales
Direct site sales You own the customer, the data and the relationship. Worth defending. Best margin Excellent
Marketplaces (Amazon, Etsy) Instant traffic, heavy fees, and you don't own the customer. Good for discovery. Lower margin Excellent
Wholesale Predictable, large orders. Smooths cash flow, dilutes margin. Low margin, high volume Good
Subscription / replenishment The single most valuable model here if the product genuinely repeats. Recurring Excellent
Bundles & upsell Raises order value with no additional acquisition cost. Cheapest growth available. High Excellent
Digital add-ons Guides, templates or memberships alongside a physical product. Near-pure margin Excellent

If you're starting this month

  1. Calculate contribution margin per unit including shipping, packaging, fees, expected returns and, for anything made abroad, the duty โ€” before you list anything.
  2. Sell 100 units before optimising anything. Most assumptions die in the first hundred.
  3. Track customer acquisition cost from your first advertising dollar, separately per channel.
  4. Build the email list from order one. It's the only audience you own outright.
  5. Watch return rate by product, not overall. One bad item can quietly consume the margin of everything else.

Before you act on any of this

Sales-tax obligations follow economic nexus rules that differ by state and can be triggered by revenue or order volume with no physical presence at all. Product liability, import duties, and platform policy changes are real exposures too โ€” and a marketplace can suspend an account with little recourse, which is why channel concentration is a business risk rather than just a marketing one. Imports changed under everybody in 2025: since August 29, 2025 every package from abroad pays duty however small, because the $800 duty-free allowance (de minimis) is suspended. Customs made the suspension a standing rule in June 2026 and the law repeals the allowance on July 1, 2027, so price every imported or drop-shipped product at its landed cost, duty and broker fees included. Marketplaces and payment processors send a Form 1099-K only above $20,000 and 200 sales a year, and all of it is taxable either way.

Run this against real numbers โ†’ The same handbook inside the tool, on a worked example you can swap for your own spreadsheet. Free, no account.

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Figures are sourced from published industry research (IBISWorld, trade associations and regulator data) and are stated with their year. They describe typical conditions, not your situation. This is general information for business owners, not financial, tax, or legal advice.